Contact Information:

Address: Nişancı Mahallesi, Eyüp Sultan Bulvarı, No: 58, İç Kapı No: 1, Eyüpsultan, Istanbul

Our contact information is as follows:
Adres: Nişancı Mahallesi, Eyüp Sultan Bulvarı, No: 58, İç Kapı No: 1, Eyüpsultan, İstanbul
Phone: +90 (212) 000 00 00
Fax: +90 (212) 000 00 00
Email: [email protected]
(Mersis No: 0-0660-0089-7500012)
Our Company is a member of the Istanbul Chamber of Commerce (İTO). Professional conduct rules can be learned at www.ito.org.tr or by calling 444 0 486.

To establish this membership agreement, simply enter the required Member Information and the password you choose, give the specified approvals and/or permissions, and click the [Complete Membership] button. We kindly request that you enter your name, email address/mobile phone number, and other required information accurately, completely, and without errors; if you notice any errors, please correct them. After completing the membership process, you can correct any deficiencies/errors you notice in the My Account section, which you can access from the Member Login section, or you can contact our Customer Service at 0212 000 00 00.

Once your membership process is complete, we will send this Membership Information-Agreement (in form-text format) to the email address you specified in your Membership Information. It is also available on our website in form format. A text such as a “special” (with information entered as a party) Agreement text for the Member may not be stored separately in our Company's systems..

You may terminate your membership at any time by notifying our Company verbally or in writing via the communication channels listed above, without providing any reason and without incurring any penalty; similarly, our Company may terminate/suspend memberships for various reasons.

The Privacy Rules-Policy, Disclosure Statement, and Terms of Use, which outline various current principles regarding the confidentiality, protection, storage, processing-use, and destruction of member-customer information on our Company and Website, as well as commercial electronic communications and other matters, apply.

The necessary measures for the security of the information and transactions provided by members have been taken in the systems and internet infrastructure by our Company or the relevant institution, depending on the nature of the information and transaction. When you use our site, all credit card transactions and approvals are carried out online between you and the relevant Bank and similar Card Organizations independently of our Company (information such as credit card “passwords” is not seen or recorded by our Company).

Information entered for the purposes of membership, product/service purchase, and information updates on our website, as well as sensitive confidential information related to credit cards and bank cards, cannot be viewed by other internet users.

Information belonging to our members may be disclosed to relevant organizations within the framework of our responsibilities as stipulated by legal regulations.

In addition, the personal information specified below, including the contact information provided by members, any information they may provide in various ways in the future, and any information related to product and service transactions obtained with their consent/under the law, is processed in accordance with the legal principles governing its processing and personal data storage and destruction policies, with the necessary measures taken to protect its confidentiality.

Our members may stop receiving commercial electronic communications at any time and without giving any reason by contacting our Company through the relevant communication channels specified (above or below), by performing the opt-out procedure specified in our messages, or by using the system established/set up by the competent authorities, if any. Communications to the member will be stopped within the maximum legal period for the channels specified in the member's explicit notification (where possible and required by law, communications will continue in any case).

Our members may delete “cookies” and/or stop notifications at any time from the operating system and/or internet browser settings of their computers and mobile devices.

The personal data and consent given by our members regarding electronic commercial communications, who change any of their information (including contact information) through the information update procedures on our site, also applies to the changed/new information. Members who stop commercial electronic communication for any communication channel/address by changing their communication preferences in this way, or who reject our commercial electronic messages, will be able to receive commercial electronic messages again when they indicate that they wish to receive communication on their membership page. they will continue to receive our commercial electronic messages via the relevant channel based on the consent they have given here and elsewhere, without the need for additional consent/approval and without taking into account any previous opt-out notifications, until they change their communication preferences on the membership page on our website or submit a formal opt-out notification for any commercial communication.

By entering the requested information in the Membership Information section of our Site and accepting this Agreement, the Member acknowledges that they have previously seen and reviewed the information provided on our Site (or mobile application) and/or in our stores regarding personal data processing and membership/customer services.

By these Notices–Agreement, the Member declares and accepts that they have read and understood all the information and terms written herein, will fully and timely comply with all obligations belonging to them, and will bear the relevant rights and responsibilities.
In particular, regarding Commercial Electronic Messages; they acknowledge that, in accordance with the relevant laws, they have given permission (consent) to receive all kinds of commercial and non-commercial electronic communications regarding products, services, and opportunities, and to the sending of any commercial electronic messages through internet and communication networks (including social media and other online communication channels), via computer, phone, fax, automatic calling machines, and other suitable devices/channels; that their contact information has been obtained for this purpose; that they may, at any time (if available) and without providing any justification, exercise their right to opt-out by using the methods specified in the SMS/email received or by applying other legal/technical methods indicated, and stop “commercial electronic communication” (noting that commercial communications required and/or mandatory under the law, as well as social purpose communications, will continue).
And in general, they declare and accept that they can benefit from all features-services, products, opportunities under these conditions.

On other websites accessed from our Site, their own privacy-security policies and terms of use apply; our Company is not responsible for any disputes, material or moral damages, and losses that may arise from the use of information from websites accessed for advertising, banners, content viewing, or any other purpose, from any notifications received, and from mobile applications, as well as from the ethical principles of these sites, privacy-security principles, personal data storage and destruction policies, service quality, terms of use, and other practices.

Regarding all information and content related to our Site, as well as their arrangement, revision, and partial/complete use; except for those belonging to other third parties in accordance with our Company’s agreement; all intellectual and industrial rights and property rights belong to our Company.

Members are responsible for the information they obtain from our Site or from other sites/mobile applications/any notifications linked on our Site, for the information, promotions, and advertisements communicated to them electronically, as well as for any decisions they make within the scope of any suggestions, and for all actions, practices, and results they carry out accordingly.

If, as a result of the information, communications, notifications, promotions, and advertisements made to them in the aforementioned ways, the Members purchase a product/service, such transaction shall also be subject to the consumer contract to be concluded with the seller/provider in accordance with the legal procedure. The consumer contract is applied under its own conditions and between the parties. For your purchases from our Site, the preliminary order information form and the distance sales contract terms that you will see during each transaction shall also apply.

Our Company reserves the right to make any changes it deems necessary regarding the above matters and in the products, services, and opportunities it will offer to its members; these changes become effective as soon as they are announced by our Company through the Site/mobile application or other appropriate methods; all campaigns are subject to the announced conditions.

For additional information on all these matters, you may contact our Company.

Our members can submit their requests and complaints to our Company through the following communication channels:

Address: Nişancı Mahallesi, Eyüp Sultan Boulevard, No: 58, Inner Door No: 1, Eyüpsultan, Istanbul
Tel: +90 (212) 000 00 00
Fax: +90 (212) 000 00 00
E-mail: [email protected]
(MERSIS No: 0-0660-0089-7500012) (Website: www.ketroy.com)

We are pleased to address our members’ rightful requests, complaints, and all kinds of applications. If this is not possible, you may apply to the Provincial and District Consumer Arbitration Committees or Consumer Courts in your place of residence, within the legal monetary limits.

TEST GİYİM SAN. VE TİC. LTD. ŞTİ.