Privacy and Security Policy

The website shop.ketroy.com, operated by Test Giyim San. Tic. ve Ltd. Şti., located at Nişancı Mahallesi, Eyüp Sultan Bulvarı, No: 58, İç Kapı No: 1, Eyüpsultan, Istanbul, respects the privacy of your information. The personal data required for transactions may include, but is not limited to, name, surname, gender, age, username and password, email, identification, address, credit/debit card numbers, expiration date, security code, and order recipient information. These details are protected according to strict security and privacy standards.

You may visit the website pages without providing any personal information to learn about our products and services, read reports, or use human resources and other detailed services. If you provide personal information, it will not be shared with third parties without your consent unless required by law. Your data is protected with the highest security and privacy standards. You can read our Disclosure Statement for details on how your information is processed and used.

Forms on shop.ketroy.com are used solely for product/service applications and purchases. The information provided will not be shared with any third party, institution, or organization without customer consent unless legally obligated.

The website does not link to external sites. Privacy commitments apply only within shop.ketroy.com, and the privacy policies of any external sites apply when using links provided. shop.ketroy.com is not responsible for data usage, ethics, privacy practices, or any potential losses or damages on external websites linked from our site.

Customer information will only be disclosed to official authorities if requested in accordance with legal procedures. Only the customer can access and modify their data. Unauthorized access or modifications by others are not possible.

Our systems and services are constantly updated and improved; thus, the Privacy Policy may be revised at any time. Continuing to use the website after a change constitutes acceptance of the updated policy.

The website and its affiliated companies, partners, and relevant employees, authorized representatives, directors, or insurance agents shall not be liable under any circumstances be liable to you for any costs, damages (including special, incidental, consequential damages, or punitive damages), or liabilities arising from the collection, use, transfer, processing, or storage of your personal information obtained by us or resulting from your access to or use of the website. Our company is not responsible for any direct or indirect damages and expenses that may arise as a result of any error, interruption, delay in information transmission, computer virus, line and/or system failure that may occur during the use of our site.

The copyrights to the information, materials, and their arrangement on our website belong to our Company. All copyrights, trademarks, patents, intellectual property rights, and other proprietary rights related to the information and materials contained on our website are reserved by our Company. No individual or organization may use any part of our website on another website or link another website to our website without the prior written consent of our Company.

Despite the Company taking the necessary information security measures, in the event that personal data is damaged or falls into the hands of unauthorized third parties as a result of attacks on the Company's system, the Company shall immediately notify the relevant data subjects and the Personal Data Protection Board of this situation and take the necessary measures.

If you would like more information about our privacy policy, you can always contact us via our call center and other communication channels.

Our payment infrastructure system is backed by Sipay POS, Turkey's most reliable payment infrastructure. Detailed information regarding Sipay POS's payment security is provided below. With its advanced PCI DSS-compliant technical infrastructure and experienced personnel, Sipay POS ensures both corporate payment security and card security for corporate customers.

Fraud in online payments is an issue that must be handled professionally. As the most established organization in the industry, we keep rights holders safe with our special applications that exceed industry standards in the area of fraud. The Sipay OS infrastructure has been developed with numerous industry-based filters to combat fraud. In addition, payments are monitored by fraud monitoring personnel, and approval is not given for transactions in suspicious cases.

Tami POS has taken all necessary measures to ensure your customers can make payments in a secure environment, with an SSL-certified payment page and PCI-DSS compliance. Thus, Tami POS reduces your customers' concerns when making payments and increases your payment conversion rate.

• Firewall
• 256-Bit SSL Certificate
  SSL stands for Secure Sockets Layer. SSL is an encryption system that protects the security of user information visiting the site, not the security of the site itself.
• Special Encryption Application

If you have any questions regarding this Privacy Policy or wish to update your information or preferences, you can contact us by email at the email address provided or by phone at the phone number listed. You can also write to us at the following address:

Bayrampaşa Tax Office
Attention: Customer Relations Department
Nişancı Neighborhood, Eyüp Sultan Boulevard, No: 58, Inner Door No: 1, Eyüpsultan, Istanbul